Company

How rankyn uses AI.

rankyn uses AI in three places: to suggest your buying prompts, to read the answers, and to draft findings. You decide what is measured and what you change.

Get a free auditSee pricing
Sent to an AI surface

Best magnesium for better sleep?

Carries
  • Product categoryThe kind of product your shoppers ask about.
  • Or your domainWhere a prompt asks about your store by name.
Never
  • No customer dataNo names, orders or payment data.
  • No account dataYour login and account details stay out.
Example prompt. Prompts carry a product category or a domain, never customer master data.

Where AI helps and where you decide

AI does the reading and the drafting at rankyn; people make the decisions. Each step below shows what AI does and who decides what happens next.

  1. AI

    AI suggests buying intents and prompts from your catalog. A prompt never names a brand or a product.

    Set up
    You decide

    You confirm, edit or remove every suggestion before anything is measured.

  2. AI

    The AI surfaces answer your prompts. rankyn asks the questions and keeps every answer as it came back.

    Measure
    You decide

    You choose the surfaces and the prompts that are measured.

  3. AI

    AI helps pick out which brands and products an answer names and which sources it cites.

    Read
    You decide

    The answer itself stays on record, so every reading can be checked against it.

  4. AI

    Findings and fixes can be drafted with generative AI and are marked as AI‑made where the law requires it.

    Findings
    You decide

    You review each fix before you change anything on your store.

The AI providers behind rankyn

rankyn measures the real interfaces of AI assistants through Bright Data, a technical measurement service, and calls AI providers directly only through their business offerings. All of them are listed in our subprocessor list.

See the full subprocessor list

Real interfaces

The AI answers shoppers see, measured through Bright Data.

  • Bright DataTechnical measurement service for the consumer interfaces of AI providers
Provider APIs

Measurement channels that ask a provider’s API directly. Their answers can differ from the real interfaces.

  • OpenAI (API)Enterprise planResponses API with web search
  • Claude (API)Enterprise planClaude API with web tools
  • Gemini (API)Gemini with Google Search grounding
  • Perplexity (API)Sonar API
Analysis

Suggestions, reading answers and drafting, on the business offerings of these providers.

  • AnthropicAnalysis, extraction and drafting
  • OpenAIAnalysis and technical fallback
  • Google, Perplexitywhere enabledAnalysis or fallback

What happens with your data

rankyn does not use the data you provide to train its own generative AI models. Your product data builds the prompts and the findings; prompts and answers are kept as evidence while you are a customer.

What rankyn does

  • Builds prompts from your catalogProduct names, categories, prices and URLs shape the buying prompts and the checks on your pages.
  • Keeps the evidencePrompts and AI answers are stored for your time series and re‑tests, in the operational database for up to 12 months.
  • Hosts in the EUThe database runs in the EU, in Ireland (eu-west-1).
  • Aggregates anonymouslyAnonymised, aggregated figures can feed category benchmarks. No customer and no person can be identified in them.

What rankyn does not do

  • No training of our own modelsThe data you provide does not train rankyn’s own generative AI models.
  • No customer, order or payment dataThe Shopify connection reads product data, never your end customers, orders or payments.
  • No content in monitoringPrompts, answers and store data are not sent to error monitoring or product analytics.
  • No automated decisions about peoplerankyn makes no solely automated decisions about people in the sense of Art. 22 GDPR.

The binding wording is in our privacy policy and data processing agreement (German).

See what AI says about your store.

Start with a free audit: where you stand, who wins instead of you, and your first fix.

Get a free auditSee pricing

Questions about AI and data

Training, providers and where your data goes, in short. Can’t find your answer? Write to hello@rankyn.ai.

Does rankyn train AI on my data?

No, rankyn does not use the data you provide to train its own generative AI models. When rankyn calls an AI provider directly, it uses that provider’s business offering, and it does not use data from your Shopify store to train its own or third‑party AI models.

What does rankyn send to AI providers?

rankyn sends buying prompts that carry a product category or a domain, never customer master data. Personal details from the free audit form are not passed to AI providers or measurement services.

Which AI providers does rankyn use?

rankyn measures the real interfaces of AI assistants through Bright Data and uses OpenAI, Anthropic, Google and Perplexity through their APIs for measurement and analysis. The full list with purposes and regions is in the subprocessor list.

Are rankyn findings written by AI?

rankyn findings and fixes can be drafted fully or partly with generative AI and are marked as AI‑made where the law requires it. You review a fix before you put it on your store.

Does rankyn see my customers or orders?

No, rankyn reads product data only and never fetches end customer, order or payment data. Prompts and answers do not go to error monitoring or product analytics either.

How long does rankyn keep prompts and answers?

rankyn keeps prompts and AI answers while you are a customer, in the operational database for up to 12 months, as evidence for your time series and re‑tests. After the contract ends your data stays available for export for 30 days and is then deleted from the active systems.